Can't pay?

E324
New Community Member

I go through the steps as I've always done to pay for something on ebay with my debit card thats on file, but it won't take it and keeps telling me to verify my info or use another card. I checked my account and they still have my correct info listed. I will not go through ???

 

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16 REPLIES 16

moondiddy
New Community Member

i have the same problem,it wont let me pay!i need help!

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megzhenson
New Community Member

I'm having the same issue tonight.. I have no idea what is going on.. never had this problem before..

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Zmijashpirit
Contributor
Contributor

Same problem here Smiley Sad 

It has passed two days I cannot pay. I even tried to pay

with invoice, nothing. Sent mail to customer support

twice, no answer yet.

My cards are working ok in banks,shops etc.

I went out yesterday, non of them declined.

It's paypal problem not eBay's I think.

And needs to be solved fast!!!Because we become

non-trustable buyers at the end.

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sandypurins
Advisor
Advisor

Login to your PayPal account and check to see if PayPal has the correct expiration date for your card.

 

~Sandy

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Zmijashpirit
Contributor
Contributor

my expiration date is ok, I have checked that too.Paypal doesn't repond yet. 😞

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Xtracho
Contributor
Contributor

@sandypurins wrote:

Login to your PayPal account and check to see if PayPal has the correct expiration date for your card.

 

~Sandy


What a ridiculous answer that is. These people have obviously been successfully completing their purchases which indicates all their information was correct in prior purchases. Unless Paypal actually manually changed the expiration dates on their credit/debit cards, this is just simply not possible.

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chipper69905
Member
Member

I am having the exact same problem. I don't know what to do all my info is correct but it keeps telling me my card cant be verified this is very frustrating.

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kprchrm
Contributor
Contributor

unable to make payments on ebay..."use a different card or change bank accounts"...all accounts are fine.. same verifications..no limits,restrictions etc ,..I make payments/purchases allmost daily on ebay..today I can't... also in the questions area on payments...the answer " how to with credit/debit"... has this response..."We’re sorry, this answer is no longer available. We are updating this information and it should be available soon"..

 

 

The same response after 6 attempts in 3 hours ..ebay..

transaction goes all the way to ..confirm..when button is pressed

 

We were not able to process your payment.
  • Please check out again and try a different credit card or bank account for your PayPal payment.
  • If you're still having problems, contact PayPal customer support.

 

RESOLVED...   I strictly use my bank account...the attached card for backup had just been cancelled...attached a different card

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ShoeFanatic
Contributor
Contributor

I am having the same problem.  Have been trying to pay for 2 days and get the same messages that payment can't be processed at this time or that my account is restricted.  I have spoken with Paypal CS twice and they say everything is perfect RE my account on their end.  This is SOOO Frustrating.  I switched payment method from bank account to credit card and was able to get 2 transactions paid, but after that, back to the same messages.  I can't believe that PayPal would not be aware of the problem.  Surely I'm not the only one that has contacted them.  The person I spoke with was clueless & had no advice other than to go through Green Dot Money Pack.  Any help?

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