Refund HELP PLEASE
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
i bought a phone from ebay for 630$ from a guy's ebay account he had alot of good feedback about 98%. over 5,000 sales. i got an email from paypal saying your refund
heres the message
"We have completed our investigation into your claim and, per the seller's
request, have issued a refund for the amount of the transaction below. Your
refund will be deposited into your PayPal account." Feb 20 2013
then when i got the res center my status says "After careful consideration, we're unable to decide this claim in your favor at this time"
What the hell ? I want my bloody refund. why would you guys say ill get a refund then say i wont?
heres the story:
i bought the item.
they tried knocking on my door for 2 days ( wasnt home )
they seller sent to someone else. called DHL shipping they other guy sent it back to the seller
IM OUT 650$ Or the phone.
someone pelase help,
Ps: I dislike your customer support. I dont want to talk to a machine lmao.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Suspected Fraud in Disputes and claims
- eBay sold item disputed through PayPal in Disputes and claims
- Refund during the delivery in Disputes and claims
- How to appeal against decision in customer favour - customer refunded by PayPal unfairly in Disputes and claims
- Accept and Reply of Refund offer in Disputes and claims