No Refund from Paypal

dnates2014
Contributor
Contributor

Good day,

 

Last week, I verified my paypal account twice (wasn't sure of the first) so I was charged twice by paypal, and it has been over a week now and I still haven't received the refund on my account(paypal wallet), or on my bank account. 

 

My balance was : 2,800+ , after the two verification it became 2,600+ will I ever receive these promised refunds?

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@dnates2014

 

No idea, should do hopefully.


Advice is voluntary.
Kudos / Solution appreciated.
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dnates2014
Contributor
Contributor

Correction, it became 2700+ 

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dnates2014
Contributor
Contributor
ANYONE?
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Whac-A-Mole
Frequent Advisor
Frequent Advisor

does not sound like PAYPAL,taking $100?

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PayPal_Olivia
Moderator
Moderator

Hi dnates2014,

 

I'm sorry to hear that the funds from a card verification have not been returned. The funds are credited back when the confirmation is completed, and it can take anywhere from a day to a full billing cycle for the credit card issuing bank to rectify the balance. Has the amount been credited yet? If it has not and a full billing cycle goes by, please reach out to customer support for further assistance. You can reach customer support by Facebook, Twitter, or phone or email.

 

Olivia

 

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