Need proof account has been closed.

brinneysmom
Contributor
Contributor

Hi.

I've had my account for a few years now and really love the convenience it provides.

Unfortunately I'm on a government program that has requested that I close my PayPal Account and provide proof that I have done so.

1. Is there any way I can close the account and then somehow provide proof that I've done so?

2. Is there any way to re-open a closed PayPal account?

Thank you to any who take the time to assist me in this matter.

Sincerely,

brinneysmom

Login to Me Too
3 REPLIES 3

DPCreations
Frequent Advisor
Frequent Advisor

You need to go through the process of closing it first; you may not even be able to close it.  In the meantime phone PayPal support for help.

Login to Me Too

brinneysmom
Contributor
Contributor

Okay, I'll do that on Monday.

Thank you

Login to Me Too

sharpiemarker
Esteemed Advisor
Esteemed Advisor

I would imagine PayPal emailing you a confirmation that you have successfully closed your account.  IF you closed your account, it can't be re-opened.  You also can’t close your account if there are limitations, unresolved issues, or a balance.  And if you have an email address on your account that you haven’t confirmed, remove it from your account before you close it.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.