Multiple XML errors when trying to use multi-order shipping! Help!

FireSpirit
Contributor
Contributor

Is anyone else having problems with multi-order shipping?!? I've been getting multiple errors when I try to use it & it never loads, so I can't print my labels! These are the errors I'm getting:

 

no XML returned for command: get-shipping-presets
no XML returned for command: get-from-addresses
no XML returned for command: get-user-info

 

Is Paypal having an issue with this & if so, why can't they post a notice about it?!? I'd appreciate any help or info anyone has on this issue!

Thanks,

FireSpirit

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50 REPLIES 50

aquabeet
Contributor
Contributor

THANK YOU for posting this work around. I've been dreading having to actually go to the Post Office!!

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tammyjean67
Contributor
Contributor

Thank you so much for this!!  It worked for me!

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hypercoyote
Member
Member

Thank you, this has been getting on my nerves.  I thought either PP was pulling Multi-order shipping or there was one broke server in the farm and I kept hitting that server, lol

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Myturn1266
Contributor
Contributor
Thank you for posting this, I've been losing my cool thinking there and extremely annoyed with IOS and Andoid lack of programming.
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AlienALX
Contributor
Contributor

You're an absolute lifesaver. It readily resolved the XML errors I have been encountering for some time. Thank you!

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RichV1
Contributor
Contributor

The link listed gives a 404 error.

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shermand2268
Contributor
Contributor

i have been emailing paypal since thursday and get nothing but their useless "clear your cache" form emails.  Customer service sucks at paypal.

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jwphoto
Contributor
Contributor

I am getting the same thing as you. But I need to use the multi shipping tool because my order was not done through Paypal so I don't have a Paypal order to click on. Ugh! I will contact them as well.

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leadsfromme
New Community Member

Use the link he gave instead of going to transaction page if it is not an Ebay order. If finally opened for me using his link. I also had orders that weren't Ebay. Also, you can create an account on usps.com and use paypal to pay. You don't get as much of a discount but it is better than standing in line at PO and paying their prices when you have something to ship.


@jwphoto wrote:

I am getting the same thing as you. But I need to use the multi shipping tool because my order was not done through Paypal so I don't have a Paypal order to click on. Ugh! I will contact them as well.


 

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jbalick
Member
Member

 Work around worked but it only imported the 5 most recent orders and the other 30 do not show up.

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