Limited Access on two accounts.

[cybersusie]

I have had a peronsl PayPal account in good standing since 2007. I recently started a business accout and after doing $4,300 in sales with zero chargebacks the business account was limited and they are holding all of the funds. I suspended doing business with my customers (who have been very understanding and whom I have satisifed) while I attempt to supply PayPal with over a dozen different requests for resolution. 

The biggest problem I have right now is they have also limited access to my personal account. I only noticed this because I sold some BitCoin and when I went to look at PayPal I noticed my funds are frozen. PayPal now has frozen over $8,300 of my funds.

Are they allowed to hold up both accounts? I mean, this is a 10-year history.

[sharpiemarker]

Yes, until your accounts have been reviewed.  It is in the user agreement you agreed to when you signed up.  If you are selling bitcoins, they are risky transactions in general, having a greater potential for complaints, chargebacks, and reversals.  The age of your account really has no barring on it because PayPal monitors accounts and activity routinely for safety and security.

Here is the link to UA regarding limitations:

https://www.paypal.com/us/webapps/mpp/ua/useragreement-full#holds-limitations

[DPCreations]

Which account was actually limited first?

What information was in the email about the limitation?

If severe, your accounts could be permanently closed with no appeal.