Contact information from supplier

PhungMai
Contributor
Contributor

Hi,

PayPal requires me to provide the following contact information for my supplier:

   * Company Name
   * Company Phone Number
   * Contact Person's Name and Contact information
   * Company's address and website

But My business doesn't directly produce the products. We cooperate with GearLaunch which is a shirt platform like teespring, teezily. We upload our designs to the platform, run Facebook ads to sell our shirts and Gearlaunch produce shirts and ship to customers. Here is our website: http://teehomie.com/. I don't now how to provide these above contact information. I have sent PayPal my information which Gearlaunch provides me but PayPal doesn't accept it. 

This is a screenshot of my sales that I have sent to PayPal with  my  relevant information

Screen Shot 2017-04-03 at 16.31.53.png

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Is PayPal asking for a document or simply contact info?  Or maybe it is the category of business you chose in your business profile is not the right one hence the info you supplied is inappropriate as requested.  Like you chose clothing as you business category and they want mfr info.

 

Best to contact customer service:

https://www.paypal.com/us/selfhelp/contact/call


Kudos & Solved are greatly appreciated. 🙂
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Whac-A-Mole
Frequent Advisor
Frequent Advisor

gearlaunch is your supplier

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