Canceling an order

bossanchor
New Community Member

How can I cancel an order that is pending? When ordering from AutoZone I accidentally hit the order button more than once because I kept getting an error notice. As a result I will be billed for three thermostats instead of one. So far, the orders are pending but there doesn't seem to be an option to cancel.

 

Thank you.

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1 REPLY 1

DPCreations
Frequent Advisor
Frequent Advisor

You need to contact the merchant.  PayPal can't can't an order you placed online with a merchant. If not available online, you need to urgently phone the merchant.  There is likely only a very short time to do it as the order would be filled automatically.  You may have already waited too long.

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