Can't use my street address for a Paypal Prepaid card...

[Mattwo]

I live in an apartment building so I have to use a PO box, I thought I could just enter the street address without the apartment number but it just says "This does not appear to be a valid residential address. Please review the address and make any necessary changes."

[DPCreations]

You need a residential address.

A PO box is not adequate.

Does a postal carrier deliver to your building's other tennants?

[Mattwo]

It IS residental, it's an APARTMENT BUILDING.

Of course the mailperson does, it's an APARTMENT BUILDING.

What part of APARTMENT BUILDING did you not understand?

[DPCreations]

Residential address means address of the residence.  The apparment building is a multi-unit building.  The PO needs a way to identify the individual residence--the residential address of where you actually live-- the address of your home.

[Whac-A-Mole]

may be it wants your apartment number.

[Mattwo]

Already tried adding the appartment number...

[DPCreations]

Did you phone your post office to ask about the correct address?  The post office has to have the correct address on file.

[Mattwo]

It's literally the same street address I put on my billing information... This shouldn't even be possible...

[cjrhoads]

A residential street address contains the number of the building and the street name, city, state, zip. 

A PO (post office) box contains only a PO number, city, state, and zip.

If you live in an apartment building, just put the box number (which is not a PO box, but just a box number) and the street address.  That should be a valid residential address.

If mail does not get delivered to your apartment building and you are forced to rent a post office box, you do not have a residential address.  Find a friend who does and ask them if you can use their address for your card. You cannot deliver the card to a post office box.

[Callimogua]

So what do we do when we're putting in our actual building number and street and still get that error message? I'm trying to open up a prepaid card but no matter what I still get that same error message even though i put in my building number and street name