I thought I had canceled a subscription to an online ancestry account and then they pulled the money from my bank account and there wasn't enough money left in my account to complete it. They charged 4 different ACH return Fees to my account. Each of $20.00. Which made my account go to a negative balance of $80.00 - Within 3 days. They also took the $11.00 out of the account I had and still say I owe the full $20.00. Why did they do this? How do I fix this?
Apparently they made 4 attempts to take money from your bank accout so your bank changes a $20 non-sufficient-funds fee for each one, creating a negative $80. You would need to ask you bank if they cold waive the NSF fee; they sometimes do that for the very best bank customers.
I don't know what the subscription charges really were; you didn't explain them well.
Hello! Thanks for answering so fast! I had a subscription to Ancestry that I canceled which was a total of 19.99. That's all I owed to them and it was set up through PayPal. I didn't have enough funds. I had $11.00 in my account and it took that plus took out 4 $20.00 fees out of my account (I'm guessing because it wasn't the full amount). Once on the 17th when the payment was due, twice on the 19th and then today again on the 21st. Equaling $80.00. Will I have to pay the $80.00 plus 20 to PayPal?
