Setting up customer fee

[CVierow]

Hi,

Is there a way to set up invoicing so that charges are passed on to certain customers?  For example, I am organizing a vendor event and need to invoice the vendors.  However, I don't want the fees deducted from what they send me.  I need them to absorb the fees and pay me the whole reservation payment.  I also have my customers who sometimes pay for their orders through PayPal.  I don't mind absorbing their fees.

How (if possible) can I set up my invoicing to not allow fees for my vendors?

Thanks!

[PayPal_Dustin]

Hi CVierwo,

Welcome to the PayPal Community Forums!

That's a good question. Fees are automatically deducted when a PayPal payment is received. The only way to charge the fee to the vendor is to increase the amount paid in the invoice. 

- Dustin

[snowshoe]

To add to Dustin's post, what you have in mind is called a "surcharge" however, per PayPal's User Agreement, surcharges are not permitted.  Another option is apply a "handling" fee to cover your costs.  This info is explained in the User Agreement if you're interested:

https://www.paypal.com/us/webapps/mpp/ua/useragreement-full

[sharpiemarker]

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@CVierow wrote:

Hi,

Is there a way to set up invoicing so that charges are passed on to certain customers?  For example, I am organizing a vendor event and need to invoice the vendors.  However, I don't want the fees deducted from what they send me.  I need them to absorb the fees and pay me the whole reservation payment.  I also have my customers who sometimes pay for their orders through PayPal.  I don't mind absorbing their fees.

How (if possible) can I set up my invoicing to not allow fees for my vendors?

Thanks!

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Use a PayPal calculator to calculate how much you have to invoice so all your expenses is included in the price of your services and invoice that.

[Thomasatalig11]

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@CVierow wrote:

Hi,

Is there a way to set up invoicing so that charges are passed on to certain customers?  For example, I am organizing a vendor event and need to invoice the vendors.  However, I don't want the fees deducted from what they send me.  I need them to absorb the fees and pay me the whole reservation payment.  I also have my customers who sometimes pay for their orders through PayPal.  I don't mind absorbing their fees.

How (if possible) can I set up my invoicing to not allow fees for my vendors?

Thanks!

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[snowshoe]

Not exactly what you have in mind but, the bottom line is, you cannot avoid paying transaction fees unless all the senders have PayPal Accounts and they all use the "Send Money" feature.  When using the Send Money feature, if the sender uses funds from either his or her PayPal Account Balance or Bank Account, there are no fees.  However, if the sender uses a credit card and/or has a non US PayPal Account, fees do apply. In a situation such as that, either the Sender or Receiver will pay the processing fee.  That's a subject that should be discussed before hand.