Payment refused because different shipping address

Dazyredd
New Community Member
Pay Pal payment refused, apparently because shipping address & recipient name different from Pay Pal account holder. Is this normal? How does one order a gift to be delivered directly to recipient?
Login to Me Too
3 REPLIES 3

DPCreations
Frequent Advisor
Frequent Advisor

Send a private email to the seller with instructions where to ship.  Seller may refus, however, since seller would not have seller protation and be rightly suspicious.

Best to have it delivers to buyer and then reship to the giftee at your own risk.

Login to Me Too

lancelotme
Frequent Contributor
Frequent Contributor

I think you can add the address to your Paypal account,I have never done it,but others have

Login to Me Too

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Did you enter a shipping (gift) address on the merchant site that is different from your default PayPal shipping address?

 

During PayPal checkout, after logging in, you can update payment address, to the gift shipping address by clicking "ship to" or "change" link next to or near the shipping address.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.