How/Who to email/call to complain about a Paypal employee?

[tnghi121]

I had a horrible experience with a paypal employee today (Timothy, Dispute Or Protection Service Department) who basically degraded, mocked, sarcastically responded to my question/request.  He even questioned why my statement was even relevant.  I know people have bad days and good.  I know many people don't like the job they do.  However, this unprofessional and errogant behavior shouldn't be tolerated by Paypal.  i would like to email/contact someone but heard that these complaints are often ignored.  Suggestion?  Advice?  Many thanks! 

[PayPal_Erica]

Hi tnghi121,

We are very sorry to hear that you have had this experience. We expect all of our representatives to treat every one of our customers with respect. To hear that this has not happened in your case is very upsetting. We will certainly review this and the appropriate actions will be taken. If you'd like to report a complaint you can call us by clicking the "Contact" link at the bottom of your PayPal page and requesting to speak with a supervisor. We are also available on Facebook at www.facebook.com/paypal or on Twitter at @AskPayPal where we would be happy to assist you further with this situation.

I hope this helps!

-Erica

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[BlBlBl]

Hi, Please don't use Paypal!! Experiencing problems with my account..., system keep asking to change my password, I keep ringing every single day to PayPal, but not much help! Next day I can't log in again and on the phone with them! Asked to speak with the manager but nobody phone me back. Costumer service staff extremely unprofessional and rude!!! Asked where I could make a complain? They told me to go in homepage.....Really??? If no one will contact me regarding this I will write letter to financial authorities!

[DPCreations]

Seems like a good solution for you.