Error linking Bank Account

Aztael
New Community Member

Hi there! I have a Savings bank account with My First Community Credit Union. Now, when I try to link the bank- yes I click on the savings. I enter the routing and account number. But it tells me "Sorry, we are not able to process your request. Please try again later." Is this a problem with my bank, or what? 

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

No idea, some banks paypal don't accept especially savings accounts so you best contact customer services and see if yours is one that is unacceptable.

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".



OR have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

 

 

 

 

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Marking one of my replies as a solution would be appreciated if I sorted your problem.


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tammyrsullins
New Community Member

I am having trouble finishing linking my bank with PayPal. I have s copy of my bank statement showing the debits and credits that Paypal did. Now I am trying to confirm these details for 2 days now and it will not let me complete my account. Can you please help me as soon as possible? I should be receiving payments soon. Thank you.

 

Tammy Sullins

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DPCreations
Frequent Advisor
Frequent Advisor

@tammyrsullins

This is a user forum, not PayPal customer service.  Unless you provide specifics of what your did and what messages you received, we cannot help you.

You willneed to call PayPal customer service and talk to a specialist.  Click on the "contact" link at the bottom of the page and follow to the method you want.  For a phone call, log into your acocunt and then request a one-time passcode so you get help more quickly.

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tammyrsullins
New Community Member

Thank you.

Tammy Sullins

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