I've been told on 3 Separate occasions or more this month that the limitation on my account would be lifted. 12/09/2019, was told I did not submit sufficient enough information. 1.Resubmitted info on why account was used suspiciously,2. bank info and 3. proof of residence. All were resubmitted at the same time on 12/09/19. Was told it rakes 4-6 business days and an email should be sent confirming my account Info by friday 12/13. Waited, no email so I called again. This was a new agent who stated 1 part of the information I need is still pending (proof of address) and it will take an hr or so to correct. I couldn't believe my ears. Waited til Saturday anyway and later on Saturday 12/14/2019 still limited. Call again to see why I'm getting just told anything but the truth. This agent states that my info was never sent to review and reviews take 4-6 days. I will have an email sent to me by 12/19/19. Waited again. No email at all. So I called.... Again I'm told that this should have been lifted an all the information needed is reviewed and accepted. Says my account will be functioning in the next hr or by next day (Saturday). Nope, still limited. Call again to check and I'm told that the proof of address was not sent on their end an its gonna take another 48-72hrs to correct. Agent is personally handling this case and will email me as well.... That was Friday 12/20... No email, or communication what so ever. Do I keep calling to get the run around the next , who knows ? Waiting on hold 45 minutes to get nowhere is irritating. Any ideas to resolve this sooner than later?
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Account was not letting me transfer funds early in November. Before any notification from PayPal, I could not transfer funds, withdraw funds or do anything with my personal account. Went to ATM t o find chip error and that method of getting funds was shutdown too. No email warning nothing. I called paypal they stated account was frozen for 72hrs due to too many attempts to transfer funds out. They told me the batch of debit cards issued by Bancorp we're defective an a new card same card number and all would be mailed. I only deposit my payroll checks in it so I was irritated. Rep stated I just had to wait 72hrs and my account would be restored. Waited 7-10 business days to get new debit card. Before using the account I called again and was told the account was fine, no limitations and get this... The card was perfectly fine to begin with. It was the ATM causing the error. Great, finally after almost 3 weeks with no limitations I may add I can use this account to pay rent. I ask the rep to stay on the line while I transfer funds to my other debit card. Nope "there is a problem on our end" everytime I try and transfer. Debit card is useless since I was sent another defective card. I was almost evicted due to this horrible issue and it seemed pp couldnt care less. Here it is December 8th an now my account is limited. All verification is sent. Waiting. Rent is due again and its stuck in my account for no reason. Just horrific business practice to play with peoples hard earned money. I've talked to reps and get told whatever they make up with the end result of waiting for nothing to get fixed. No card, no account, just my money chillin until paypal is done verifying how bad I've been with MY MONEY smh. I mean what do I do?
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