PayPal Community

@brianb609 wrote: amen to that! i have 250+ positive feedback and ZERO NEGATIVE  i have a hold on my sales funds for 3 weeks. ebay and paypal are playing russian roulette with their base customers. the only problem with russian roulette is the obvious outcome is inevitable. i am for the first time since i became a member 6 years ago  thinking of other online alternatives. good luck paypal and ebay, way to **bleep** your loyal customers!!!!! It is beyond me how PayPal could persist in holding our funds!  I just don't understand why they just don't take a survey of Sellers and go with what most sellers want... Do not hold up our payments!!!! ... View more

@rmc wrote: I agree that it is very problematic for PAYPAL to hold funds that do not belong to them. They do get their transaction fee but hold t he rest. Some of our sales are drop shipments which means that we do not purchase the product until it sells and the we ship using the customers payment, this hold down inventory and allows us to sell for less. Paypal and ebay's irresponsible policy threatens this entire process. The paypal rep tells me that their are reason why they do this and one is if your feedback total sales number is below 100 you automatically get held on occasion. I believe this may not be legal and we are seeing an attorney about this 12/18/09. Paypal says they do not accrue interest on the held funds but I don't believe it. This entire thing is wrong and very poor business practice. They must have so much business they don't care about loosing a few. I also asked this, Even though there may be a low total sales number there have been no troubles with any shipment or customers. Their answer, "It doesn't matter if you are a good business owner, only the number matters" They also told me basically that if I didn't like the policy I should feel free to cancel my account and go elsewhere. I hope everyone affected by this and those that are not yet affected will call, complain and seek a change in this stupid unprofessional policy. I am in TOTAL agreement with your post!!!!  I am a vloume seller and on any given day I have at $500.00 on hold... Most on this list is international... Thus on tracking for 1st class mail.... So my money is held for 21 days..MOST OF THE TIME!.. No feedback...No release of my funds!!! 😞 ... View more

@Dangermouse wrote: Spot on.   I don't know when Paypal decided to create this policy, since I'm what you could call a 'casual seller'.   I recently sold an item, which I cannot ship, because paypal won't release the funds for shipping!!!!  What the **bleep** is this? Welcome to the dissapointed in PayPal club! ... View more

@Soonergirl wrote:   @fjp800 wrote: @gtr053 wrote: Just upgrade your account. It's that easy. One of the upgrades available is even free. Upgrade what account?  gtr053.. Always use "Message Quote" when reply to a post.  It makes making sense of a message a lot eaisier.  Thanks gtr053 ~ Upgrade to what kind of account?  Do you mean upgrade to a business account?  That doesn't work either.  My account is (and has been) a business account.  I'm a top rated seller and a gold member power seller and my funds are being held in PayPal's illegal 21-day scheme to earn interest on our money.   I have a PayPal business account also and have a 99%  rating via ebay... And had Power Seller status star until e-bay decided that unless I receive 100% on shipping I am now considered "Below Standard" and I am no longer listed as a Power Seller!  But, guess what, my sales have grown regardless of the rating... Buyers want good product at a good price with good customer service.  Whith that in place they will continue to buy.... Maybe E-Bay and PayPal can begin using common sense and get away from cold corporate decisions when it comes to withholding our money.. Regardless of the amount of time involved! ... View more

@jenniferbuckles wrote: totally agree this is horrible.  it **bleep** me off . im selling stuff on ebay to make extra money now i have to wait to pay heavy bills later because my money is on hold for 21 days.  UGH  this is very frustrating to me.  i have shipping numbers and now i have to wait till people give feedback  i almost want to email them and beg for feedback so my money will be released.  but will it be released sooner???  dont believe that.  if paypal now the new mafia???!!!! Unfortunately most, if not all sellers, are in the same boat... Their new policy STINKS! ... View more

@gtr053 wrote: Just upgrade your account. It's that easy. One of the upgrades available is even free. Upgrade what account?  gtr053.. Always use "Message Quote" when reply to a post.  It makes making sense of a message a lot eaisier.  Thanks ... View more

@MamaMia72 wrote: garykaye99 - Did the buyer leave positive feedback?  If feedback not left, suggest you contact the buyer and ask them to let you know that they are pleased with their purchase by leaving positive feedback.  (Indicate that your goal is 100% buyer satisfaction and 5 stars on every transaction.)  This is what I do, and thankfully I haven't had the hold problem.  After positive feedback is received, contact eBay/PayPal again.  Hope this helps. This is something I do all the time.. Even before the new policy... But not every buyer gives feedback.. I am a volume seller and this causes a problem for me.  I send all items via a tracking number and PayPal still hlds the money past the three days after the notice of receipt... I have to call PayPal and complain.. Then they tell me it was an oversight on their part.."sorry"  This is simply not good enough!!!!!!!! ... View more

@Dontlikeitman wrote: If you all want to auction stuff off and not use ebay. try boocoo.com as there stuff is more better then the ebay and paypal as I know of will not hold funds for that place like they are doing right now with all ebay auctions.  I will give it a try!!!  Starts July 21st.  Hopefully, it will catch on, but initially I think it will be slow going... E-Bay is very strong in the maket place. ... View more

@Soonergirl wrote:   @Djten wrote: @Junior57 wrote: Never again...I am DONE SELLING on Ebay. I have had my PayPal account for YEARS. My item is sold item is digital and has no shipping so I wait. You guys get no more of my money...EVER!............ ______________________________________________________________    Believe me we know it's frusrtating, that's why this forum's 212 long! But don't throw in the towel yet. There're plenty of other auction sites and payment systems out there. If you like I can name a few of them for you.   Junior57 ~ Please don't give up online auctions altogether ~ just look at other options. I just set up a store on eBid.  They have Google Checkout and PayPay directly available on their listings and we can use any other payment method we select (PayPro, Moneybookers, money order, checks, etc.).  I will attempt to get all of my buyers on eBid to use Google Checkout or ProPay and NOT PayPal.   I am still in the process of setting up my eBid store and have not yet sold anything on this site but I'm hopeful it will be a positive and lucrative venture.   Let me know how you make out with the e-bid store.  I listed two items about a week agao and no sales so far.. I wonder if it would be a good idea to send out a "thank you" note to your Buyers on e-bay and mention for them to take a look at e-bid next time they are looking to make a purchase.. Plus, on e-bid the costs are less, so you can offer items for less money.. A win win situation for the sellers and buyers... ... View more

@Soonergirl wrote: I ship mostly to places outside of the US and the USPS does not update the tracking information for international packages unless the package is shipped via expedited or express mail.  The expedited/express option is very expensive and most buyers will not pay for this service.  There is no way for PayPal to verify via the USPS that a package has been delivered so I'm **bleep**ed regarding the "delivery confirmation" clause to release my funds.   Like others that have posted on this forum, I was laid off from corporate America and my eBay store is how I make my living.  How am I supposed to pay my bills and also pay for postage, supplies and restock my store while PayPal is holding my funds?   I'm considering dropping PayPal altogether but . . . will eBay start closing our stores if we don't use their paying service and/or we switch to another service or take money orders only?   The sellers lose again with this PayPal/eBay policy ~ we can't leave negative feedback for our buyers and now the buyers are getting the items we are selling, PayPal is collecting interest on OUR money and we have to wait and suffer before we get paid.  When does the PayPal/eBay madness end??? Get the word out on facebook and let your voice be heard worldwide! .. visit http://www.facebook.com/people/Tom-Pergo/1719022516 and ask to be a facebook friend. ... View more