PayPal Community

PayPal has let my dispute stay open for almost 2 months now after saying I should receive my $300 dollar full refund once tracking confirms the eBay seller has the phone back. It’s been at the post office so I’m not getting a refund, please help!!!! I call and they still don’t help! I’ve already won the case on eBay and PayPal, they need to give me the money they said they’d protect me! ... View more

I have won a case on eBay giving me a full refund. Tracking information says the item was delivered on October 24th but then forwarded to another address around November 19th. I still have not received my $300 dollar refund and the phone has been returned to the seller. I contacted PayPal via phone last week and was told they would have a response in 19 hours. Never heard from them. I need my refund and PayPal is not helping me at all!!! ... View more

I won a case because an eBay seller sold me a phone that was carrier locked, eBay said I would receive a full return once tracking information confirms delivery back to seller. It has confirmed for a few weeks now and I still have not got my $300 dollars back, but the phone is back with the seller. I think it may be at the post office and they’re refusing to pick it up. What do I do?? ... View more