Refund from ebay

[Bman62296]

I won a case because an eBay seller sold me a phone that was carrier locked, eBay said I would receive a full return once tracking information confirms delivery back to seller. It has confirmed for a few weeks now and I still have not got my $300 dollars back, but the phone is back with the seller. I think it may be at the post office and they’re refusing to pick it up. What do I do??

[sharpiemarker]

@Bman62296 

You need to contact eBay customer service about this if they are handling this dispute/refund. Otherwise, contact PayPal Customer Service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Call early, during business hours, west coast time to try to get a US rep. 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal