@jodiglenn2 You can close the business account (be sure balance is zero) and open a personal account. Or downgrade business account to a personal account by contacting customer service: Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US. Call early, during business hours, west coast time to try to get a US rep. Or private message via social media: Facebook (US): https://www.facebook.com/paypal Twitter (US): @AskPayPal Or just open a personal account now and keep the business account open for the time being, closing it later when the account is ready to be closed and you've properly set up and transitioned to the personal account. https://www.paypal.com/us/smarthelp/article/how-do-i-close-my-paypal-account-faq1215
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