business account

jodiglenn2
New Community Member

I want to keep my paypal but I do not need a business one anymore can you separate or remove a merchant account?

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@jodiglenn2 

 

You can close the business account (be sure balance is zero) and open a personal account.

 

Or downgrade business account to a personal account by contacting customer service:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Call early, during business hours, west coast time to try to get a US rep. 

 

Or private message via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 

 

Or just open a personal account now and keep the business account open for the time being, closing it later when the account is ready to be closed and you've properly set up and transitioned to the personal account.

 

https://www.paypal.com/us/smarthelp/article/how-do-i-close-my-paypal-account-faq1215


Kudos & Solved are greatly appreciated. 🙂
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