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since ‎Jul-01-2019
Country: United States
Type: Business
normancook
normancook Contributor
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Re: I returned item with tracking and signature co...

by normancook Contributor in Security and Fraud Archives
‎Mar-19-2023 08:16 PM
‎Mar-19-2023 08:16 PM
I don't understand how Buyer Protection did not "protect" the "buyer". It's been 4 months, and I'm still out $2100!!!! I've provided a significant amount of proof, tracking number, proof of deliverly, signature confirmation, UPS drop off label.    And you sided with Adorama for some reason.      ... View more

I returned item with tracking and signature confir...

by normancook Contributor in Security and Fraud Archives
‎Jan-30-2023 04:04 PM
‎Jan-30-2023 04:04 PM
I purchased an item from Adorama on DEcember 4th and returned it December 9th for not likeing the laptop, I returned it brand new.    I used the UPS label they sent to me, and it had tracking and signature confirmation that it arrived, we are now at the end of January, and PayPal sided with Adorama for some reason.  I have sufficient proof and the name of the person who signed for the item, but PayPal is siding with the merchant.    What are my next steps here? They debited my account the entire price of the item which is ALOT. I opened a claim with Synchrony Bank since I'm not able to respond or re-open a claim on the original transaction anymore. But I feel like I can do a lot more to get this matter addressed faster.      ... View more
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PayPal Invoice Terms and Conditions Binding?

by normancook Contributor in Managing Risk and Fraud Archives
‎May-27-2021 06:20 PM
‎May-27-2021 06:20 PM
I sold a pretty pricey item that has a lot of tech inside it (battery, motors, bms, esc, etc).    And in the invoice sent to the buyer, stated the following:  " Tracking and Signature confirmation will confirm delivery of the item. Item is practically brand new, as it arrived 1 week ago and the board has not been opened or altered by any means. No refunds or returns will be accepted. Item will be shipped within 48 hours of receiving payment. Chargebacks or disputes opened for this item will be considered fraudulent and buyer agrees to not submit a claim."   If the buyer decides to **bleep** me over and open a dispute that the item never included the following blah blah, would the terms and conditions he agreed to help win the dispute?   Just nervous since this is a pretty expensive item, and don't want to be scammed of the money, and the item.  ... View more
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