Hi @sharmel1999,
I'm sorry to hear that the message from the seller is not able to be viewed. Please reach out to customer service for assistance with the case.
To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.
I hope this helps!
Olivia
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Hi @sharmel1999,
I'm sorry that there's difficulty. What screen are you in while this is happening? What process are you going through? Thank you!
Olivia
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@sharmel1999 You complain about no replies when replies on here are given by volunteers mainly as this is a user to user help forum. So how many folks have you helped on this 'user to user' help forum? I have replied to about 50 today and only just seen yours, if you want an instant reply then i suggest you contact customer services.
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On my account it says 1 message from seller but when I click on it nothing happens and in the inbox of message centre it says there's no messages.
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