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since ‎May-12-2018
Country: United Kingdom
Type: Business
alex-75
alex-75 Contributor
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Re: PayPal's damages caused by Acceptable Use Poli...

by alex-75 Contributor in Security and Fraud Archives
‎Jan-07-2022 08:49 AM
‎Jan-07-2022 08:49 AM
Have you got the money back? ... View more

Re: PayPal's damages caused by Acceptable Use Poli...

by alex-75 Contributor in Security and Fraud Archives
‎Jan-07-2022 08:47 AM
‎Jan-07-2022 08:47 AM
Have you got the money back? ... View more

How to avoid eCheck Funding in Checkout button?

by alex-75 Contributor in Merchant Products and Services Archives
‎Sep-05-2019 10:52 AM
‎Sep-05-2019 10:52 AM
This is the Cehckout "funding" documentation. https://developer.paypal.com/docs/integration/direct/express-checkout/integration-jsv4/customize-button/#funding-methods   I can osee the payment method when the PAyment is executed: PayPal.Api.Payment class payment.transactions?.FirstOrDefault()?.related_resources?.FirstOrDefault()?.sale?payment_mode;   This is one Sale payment with ECHECK : Info: Email: xxxx__yahoo_com, CountryCode: US, Phone: (), FirstName: xxxx, LastName: xxxx, PaymentMethod: ECHECK, PaymentCurrency: EUR ,  This is another one with INSTANT_TRANSFER: Info: Email: yyyy__gmail_com, CountryCode: IT, Phone: (), FirstName: yyyy, LastName: yyyy, PaymentMethod: INSTANT_TRANSFER, PaymentCurrency: EUR EUR   INSTANT_TRANSFER and ECHECK are 2 completely different funding methods, are they traited the same in the Checkout "funding" settings? How can I **reject** (filter out) payments with ECHECK before the sale is done?   This is the checkout settings I'm using: // disable credit card funding: {     disallowed: [paypal.FUNDING.CARD, paypal.FUNDING.CREDIT] // TODO: add paypal.ECHECK !!! },    Thanks,   Alex   Alex     ... View more
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Re: DISPUTE ADVICE, ITEM DELIVERED AND SIGNED FOR ...

by alex-75 Contributor in Disputes and Limitations Archives
‎Jul-20-2019 03:35 AM
‎Jul-20-2019 03:35 AM
Why don't just open a "item not received" case in PayPal ? If, as you said, the addressis not EXACTLY the address registered in your PayPal account you'll probably have an immediate reimbursement. If the shipment was done to your PayPal address but the proof you receive the item is not-a-proof because the courier cannot show YOUR signature not provide info about WHO get the item, you still be in the right side and you'll have a reinbursement.   ... View more

Payer email (from PayPal.Api.Payment) is different...

by alex-75 Contributor in SDKs
‎Jul-16-2019 11:37 AM
‎Jul-16-2019 11:37 AM
Hi,   I'm using the PayPal checkout. I use the PayPal .Net SDK (NuGet package v 1.9.1) to Create a Payment and then to Execute it. Before calling the .Execute I do a check to verify the email the user registered for the account in my website is the same of the PayPAl account. We reject the payment otherwise. It happened a couple of time and I checked also yesterday that the email returned from the Pyment object, precisely the field <removed> is different from the email of the buyer, as it is shown in the transaction. Precisely under "Paid by". How is it possible?   Regards,   Alessandro ... View more
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Re: Cannot open a dispute on GoDAddy renewal payme...

by alex-75 Contributor in Disputes and Limitations Archives
‎May-09-2019 01:52 PM
‎May-09-2019 01:52 PM
Thank you. I found the "My pre-approved payments" page. There is a one record (GoDaddy) and it dated 7 May 2017 ! I never know about it! Why PayPal (I wrote many emails and I opened a dispute) didn't explained it so clear as you did ?  The status says "Inactive" and tere is no option to delete or disable it but clickin on it in the details it says "cancelled on 7 May 2019". I hope it is disabled forever.   I hate GoDaddy, I receive so much spam from them that I miss that email of the payment and the impossibility to write to them make me sick. I think they use this misinformations to make money with people like me that are lazy or simply to busy to go trough everything.   Thank you again,    Alessandro   ... View more

Cannot open a dispute on GoDaddy renewal payment

by alex-75 Contributor in Disputes and Limitations Archives
‎May-09-2019 01:23 PM
‎May-09-2019 01:23 PM
Hi,   I received from PayPal the email for a payment to GoDaddy of -£28.78 GBP. It was for the renewal of 2 domains (original price 10£+VAT). I have many reasons to request a refund: 1. I never used in 2 years that services, NEVER. The renewal happened also last year without my authorization. 2. I don't use GoDaddy at all (I use other servies) and it is always difficult to login because they require to use a username instead of the simple email.  3. I found an email 5 days before (just 5 days!) the payment but reply to that email <removed> is not possible (!) It is a no-reply email and it is not ewxp[lained that they can take the money from my PayPal account. 4. I wrote to the seller email (visible in the PayPal payment details), <removed>, but again they do not accept email: Sorry, we're no longer at this address. This reply came from <removed> (obviously) 5. I googled and found the instruction to remove PayPal as payment method in my godaddy account. Logged in, it was not possible to execute the operation because the payment method was attached to one or more products with auto-renewal. I spent some time and finally I removed the auto-renewal and PayPal as payment method (at least I hope I'll be safe next year). I DIDN'Y KNOW about the auto-renewal and of the REGISTERED PayPal payment method. It's is absolutely NOT CLEAR for an occasional user. 6. I opened a dispute and I tried to select "unauthorized payment", because I NEVER authorized that payment. PayPal closed the dispute after 1 day in favor of GoDaddy. 7. I decided to try to reopen the dispute and select "billing problem/error" (I still think is an unauthorized payment). It is not possible, I continue to receive different errors: - Cannot open a dispute on that transaction - You can’t file a case on this type of transaction   I want to be refunded of a payment I didn't authorized. I tried to contact the seller and is not possible by email. It is a big company and they provide 2 no-reply emails, ridiculous. I don't want to spent time on the phone calling a US number and try to talk with some help desk. Email if the right form of communication, how can provide data, id, transactions by phone? How can I record my actions by phone?   How can I open a dispute or require a refund on that transaction/payment ?   Thanks,   Alessandro <removed>         ... View more
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Re: PayPal fee for sending money to family. When f...

by alex-75 Contributor in PayPal Basics Archives
‎Apr-19-2019 04:43 AM
‎Apr-19-2019 04:43 AM
I still think something is wrong. I changed both the PayPal accounts main currency to USD.    1. UK USD account. I opened a new HSBC UK bank account with USD currency. The account held ONLY USD currency (NO GBP). I tried to connect it to the PayPal UK account but I still cvannot see the 2 small transfer (less than 0.50 GBP) to validate the account for payments. Maybe because the account is USD (?).  I tried to transfer 10 USD but the system try to convert it to GBP and there are obviously fees. My conclusion: PayPal do not recognize UK account in USD currency.   2. PayPAl USD to PayPal USD. As said I changed the main currency of both the IT and UK accounts to USD. When I try to send USD from an account to the other I still see FEES, from 1.24 to 2.49 USD (depends on the amount). It is "Sending to a friend or to family" and there are no exchange because both the account have USD as main currency.   Why both the operation require to pay fees ? ... View more

Re: ANY HUMANS AT PAYPAL? WORST COMPANY EVER

by alex-75 Contributor in PayPal Basics Archives
‎Apr-11-2019 12:06 PM
‎Apr-11-2019 12:06 PM
When you mark a post as [duplicated thread] it is useful to have the link, I can't see it. Whom are interested to the argument and came here from the "search" would like to read the other thread. Thank you. ... View more

PayPal fee for sending money to family. When fees ...

by alex-75 Contributor in PayPal Basics Archives
‎Apr-10-2019 01:31 PM
‎Apr-10-2019 01:31 PM
Hi,   There are 2 accounts, one in UK  (Account_UK)  and one in Italy (Account_IT). Both are Family accounts, I usually use the "send to family/friend" function. I always sent EUR from Account_UK to Account_IT with "0" fees. Now in Account_UK I have some USD and want to send it to Account_IT (as USD). There are fees? Why? Both the account manage the USD currency, thus there is no exchange at all. Also with GBP it seems to have fees.   For all the cases the source and destination currenc are the same (no exchange) and already "managed" by the Account. Why for EUR transfer there are no fees and there are fees for USD or GBP? ... View more
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