PayPal Community

Desöftern erhalten wir von Paypal keine IPN zurück an unseren Server und eine Zahlung bleibt im "Abandoned"-Status. So als wäre der Kaufvorgang nicht abgeschlossen worden. Das System sollte sendet normalerweise nach erfolgreichen Zahlungsvorgang die IPN zurück an unseren Server und die Bestellung wird automatisch auf "Paid" (complete) gesetzt. Da in der Zahlungskette zwei Empfänger sind (wir sind ein Marktplatz) wissen wir jeweils bei diesem Status nicht, ob der Verkäufer seinen Share des Verkaufs auch erhalten hat. Wir konnten bislang nicht herausfinden, wieso Paypal den Status (IPN) nicht retour an unseren Server sendet. Beim Verkauf von digitalen Produkten ist dies besonders mühsam, da der Kunde die Ware gerne sofort hätte und unser System zu 95% alle IPNs erhält und Bestellungen automatisch abfertig. Paypal zu kontaktieren scheint immer schwieriger zu werden, da im Chat nur Bots antworten und keine wirklichen Lösungen zum Problem liefern. Ein Zahlungsanbieter der 24/7 Zahlungen entgegennimmt, solllte doch einen Chat (ebenso 24/7) anbieten. Nicht mal das Emailformular lässt sich auf finden, das der "Schreiben Sie uns" - Button ebenso zum Chat mit dem Bot führt. Ärgerlich. ... View more

Guten Tag Wir operieren mehrere Plattformen. Auf der einen Plattform verwenden wir Paypal-Adaptive Payments (direkte Zahlungssplits zwischen Käufer und Verkäufer). Auf einer anderen Plattform verkaufen wir als normaler Shop usw.   Ist dies alles möglich mit demselben secret key?  Kommt sich da nichts gegenseitig in die Quere? ... View more

I know it's an old thread but we experience the same issue. IPN simulator says it's sent and everything works fine. Some orders go through, some orders stay in "Pending" mode and IPN "retry" mode even we and sellers on our platform received the money. ... View more

We are a marketplace and offer digital downloads. Sellers can sell digital downloads and via instant payment we receive a commission for every sale. The main payment goes to the sellers Paypal account. Now we experience issues that some downloads do not "unlock" on our platform for customers because the Payment status is always in "pending" mode. (Adaptive Mode) Developers checked the IPN and everything but it looks like there's a problem. Please check and report back how to solve this as fast as possible. We also checked if our account allows to accept payment from other currencies. Anyone could share some light on this topic why orders go through but nothing is reported back. We checked IPN but there's no error. Any settings wer are missing? ... View more

I keep receiving email notifications from Paypal even all orders on our platform work properly. "Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing: https://xxxxxxxx.com/paypal/ipn" When I look up the IPN History in the Paypal account it shows a 404 error. But as said before everything on our platform works properly and orders go through properly. When asking the Paypal Technical support I receive answers like: "You need to check your server." or "You need to check with your developers." What a let down and inefficienct way to help when I even pointed out that there are 404 errors in the IPN history but all orders go through properly. I even pointed out that the only thing that is different is that the we have sent 4 payments (we usually only receive) and since then we receive this IPN notification email. So now I try my luck here as the support seems not be able to answer with efficent and logic answers. Platform is Laravel 5.4 based and ran on AWS EC2. Everything runs properly and orders go through. We intergrated Paypal Adaptive Payments in our marketplace platform as the seller (product price) and the marketplace (commission) get both instantly paid. I'm thankful for any help. ... View more

Hi,   For over 1.5 years we build a startup company platform which also costed over $50'000. The marketplace is built with Paypal Parallel Payments at it's core. We wanted to switch from sandbox to live mode 2 days ago and it turns out that the AppID was missing. We set up our application on 30 November 2017 (prior to 1st of December) but needed to get a legal document for the company. Now we are told that Adaptive Payments is stopped.   After fixing thousands and thousands of problems this can't be true. It's like a nightmare that I'm holding the legal document in my hands just 8 hours later than the 1st of December and can't add/upload the legal document any more.   Me and my team worked so hard put our sweat into this project for countless days and night over 1 year and solved thousands and thousands of problems to build this plaftorm. Now we can't add this simple document anymore. All we need to do is to be able to add the legal document.   I already contacted support and am sure there's a way to finalize the application so the legal documents can be added but this is like a shock for our company. Ten thousands of customers awaiting the release asap.   Kind Regards ROQSTAR Ltd. ... View more