PayPal Community

I was made a payment by a customer but the money is on hold for 21 days. Having looked into how this money can be released sooner, I saw that I had 2 options: Provide a tracking number, or have the buyer leave feedback. I do have a tracking number, but the package was received by the customer already so not sure if  it is too late for this. But, how does a customer leave feedback on Paypal? I would like to ask the customer to do this, but would like to know the correct procedure before doing so. Any help would be appreciated ... View more

An Ebay seller has informed me that he has refunded my payment after he found the postage was too expensive. It took him 3 weeks to decide this However, I can find no record of this refund after 5 days. The payment was made with my Debit Card. Is there any way I can check if the money was refunded or do I just have to take his word for it, and hope for the best ... View more