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since ‎Jun-26-2017
Kayley90
Kayley90 Contributor
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Re: Why can't I issue a partial refund on the PayP...

by Kayley90 Contributor in About Business
‎Jun-26-2017 02:14 PM
‎Jun-26-2017 02:14 PM
I am using the same version and build number as you, and i have just checked and its the same app for both US and UK so im not sure whats going on. Ill give them a ring tomorrow then post the solution on here in case anyone else has the same issue.   ... View more

Re: Why can't I issue a partial refund on the PayP...

by Kayley90 Contributor in About Business
‎Jun-26-2017 02:03 PM
‎Jun-26-2017 02:03 PM
Im from the UK. Sorry I didnt realise this is a US forum. ... View more

Re: Why can't I issue a partial refund on the PayP...

by Kayley90 Contributor in About Business
‎Jun-26-2017 01:11 PM
‎Jun-26-2017 01:11 PM
Thank you for your reply. Im not sure then why i am not getting the option to give a partial refund because i am doing what you say and all im getting is THIS...   No option to change the amount.   Thanks again. ... View more

Why am I unable to issue a partial refund using Pa...

by Kayley90 Contributor in PayPal Here App
‎Jun-26-2017 11:23 AM
‎Jun-26-2017 11:23 AM
Hi everyone,   I have recently bought the PayPal here card reader for use with my clothes store. Ive not had to use the partial refund feature yet however when I've been having a play to learn how to use all the features, I'm coming across an issue with the refunds section. Because I could have more than one item on the sale, I tried to partially refund a sale but could not change the amount.   I clicked the menu button Then Sales Activity page I then clicked on the sale to partially refund Then refund Then when the refund screen popped up, I was unable to edit the refund amount.   I don't want to have to refund the full sale every time someone returns an item, surely there is a way to make this work.   Am I doing anything wrong?           ... View more

Why can't I issue a partial refund on the PayPal H...

by Kayley90 Contributor in About Business
‎Jun-26-2017 10:57 AM
‎Jun-26-2017 10:57 AM
I click on the menu icon then sales activity then click on the sale I wish to issue a partial refund click refund then it comes up with the total price of the sale and it does not let me alter it.   i have tried on both the android and iPad apps and I am having the same issues.   am I doing anything wrong? ... View more
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