Why am I unable to issue a partial refund using PayPal here?
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Hi everyone,
I have recently bought the PayPal here card reader for use with my clothes store.
Ive not had to use the partial refund feature yet however when I've been having a play to learn how to use all the features, I'm coming across an issue with the refunds section.
Because I could have more than one item on the sale, I tried to partially refund a sale but could not change the amount.
I clicked the menu button
Then Sales Activity page
I then clicked on the sale to partially refund
Then refund
Then when the refund screen popped up, I was unable to edit the refund amount.
I don't want to have to refund the full sale every time someone returns an item, surely there is a way to make this work.
Am I doing anything wrong?
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