Hi VianneVeronica,
Thank you for contacting the PayPal Community Forum.
You can reach out to us through the secure message centre. To access this system please log into your PayPal account, click on "Help and Contact" at the bottom of the page and send secure message.
You can also contact us via Facebook - https://www facebook.com/PayPalUK/ or Twitter - @AskPayPal and we would be happy to help.
- Siobhan
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Hi VianneVeronica,
Thank you for contacting the PayPal Community Forum and welcome as a new member!
If you are unhappy with the claim decision please contact our Customer Support Team and appeal the case.
- Siobhan
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