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since ‎Dec-11-2015
Country: United States
Type: Business
artlytical_dave
artlytical_dave Contributor
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Latest Contributions by artlytical_dave
  • Topics artlytical_dave has Participated In
  • Latest Contributions by artlytical_dave

Re: Invoice Number bug on Recurring Payments

by artlytical_dave Contributor in REST APIs
‎Mar-05-2020 01:35 PM
‎Mar-05-2020 01:35 PM
It's annoying they can't address this but I've found an inelegant work-around.  The solution I've been using is as soon as the invoice is sent, I log in and change the invoice number to what it should be.  My clients get to see the incorrect number, then get an update pretty soon after with the correct number, but at least I can sort my invoices effortlessly.  Also, sometimes, I lose numbers and have to skip over them since there is a bug where if the client pays, the invoice number is set it stone.  I understand why that is the case but if they just fixed the invoice number bug on Recurring Payments, I wouldn't ever have incorrect invoice numbers whether the client pays or not, and they wouldn't ever have the chance to see what other clients I have.   ... View more

Can't add a new savings account

by artlytical_dave Contributor in My Money Archives
‎Aug-28-2019 10:00 AM
‎Aug-28-2019 10:00 AM
I tried to add a savings account to my PayPal account.  I have many accounts already including a savings account.  When I add it, I follow all the directions and sometimes get a verification text message but I can never add the account.  It either tells me there is an internal error or just goes back to the first step of adding routing and account numbers.   I tried adding it multiple times on the web and in the Android app, adding it to my personal and business accounts, adding it as a checking account and a savings account, and waiting before hitting submit.  This is really not acceptable that a simple feature breaks. ... View more
Labels:
  • Labels:
  • Bank accounts and credit cards

Re: Can't Add a new bank account - function not fu...

by artlytical_dave Contributor in My Money Archives
‎Aug-28-2019 09:58 AM
‎Aug-28-2019 09:58 AM
I tried using the app, waiting, added it to both my personal and business accounts, and tried the savings account as both a checking and a savings account.  Nothing worked and I'm getting "failedBecause=expired" in the URL. ... View more

Re: Invoice Number bug on Recurring Payments

by artlytical_dave Contributor in REST APIs
‎Feb-05-2019 09:33 AM
‎Feb-05-2019 09:33 AM
That's exactly the link I was looking for; although I'm bummed there isn't any work-around.  Thanks! ... View more

Invoice Number bug on Recurring Payments

by artlytical_dave Contributor in REST APIs
‎Feb-01-2019 05:31 AM
‎Feb-01-2019 05:31 AM
I have a problem with recurring payments: I use the invoice # to separate clients, since sometimes payers' email addresses change but the company is the same, so I use the code "AM-CUSTOMER-001", where AM is my company (Artlytical Media), CUSTOMER is a code I use for the customer (like NWO), and the number at the end is the number of the invoice. When a recurring payment is sent, it sends the same "CUSTOMER" value as the last invoice I sent, NOT the last recurring payment in that series. So my clients are getting invoice numbers with OTHER clients' codes on it, which is unprofessional and incorrect. Can you please fix this bug? I don't know who would want the recurring payment to take the LAST invoice's textual value over the last RECURRING payment's textual value. ... View more
Labels:
  • Labels:
  • Payments REST APIs

US PayPal with Foreign Bank Account

by artlytical_dave Contributor in My Money Archives
‎Oct-08-2018 05:47 AM
‎Oct-08-2018 05:47 AM
I have a US bank account and travel often to Serbia.  Is there any way I can link my US PayPal with a Serbian bank?  (I know this was asked before, but it was 8 years ago, so I'm wondering if anything has changed). ... View more
Labels:
  • Labels:
  • Bank accounts and credit cards

Client having issues paying an invoice; they've pa...

by artlytical_dave Contributor in Business Tools Archives
‎Oct-02-2018 11:09 AM
‎Oct-02-2018 11:09 AM
I have a client who is trying to pay an invoice, this would be his second time, and it shows a debit on his account but I do not receive the funds.  Has anyone had this issue before?  He is from Canada and using a Canadian account and I am based in the US.  What should I look at to get this fixed?  What other information could I provide?  What solutions might work better? ... View more
Labels:
  • Labels:
  • Invoicing

Attachments don't work

by artlytical_dave Contributor in About Payments (Archive)
‎Dec-11-2015 12:23 PM
3 Kudos
‎Dec-11-2015 12:23 PM
3 Kudos
There have been some downfalls with the new interface and I'm not sure but this could be yet another issue with it.  Whenever I try to add an attachment to an invoice, I cannot see it in any preview or invoice rendering.  This is important because sometimes I have expenses attached to a project and I'd like to send the client a receipt for their records.  I have tried to attach an 18kb PDF with the button at the bottom of the invoice and when I click Preview I don't see it.  When I exit editing that invoice and return to it, there is no attached file (this could just be a function of how the invoice draft works; as in it doesn't save attachments, which is understandable).  When I attach a file and send it to my client then click the "See your invoice as your customer does," I don't see the attached PDF.  It doesn't appear to be sending in any case.  Am I doing something wrong?  How can this be fixed? ... View more
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