PayPal Community

i booked 3 nights at an apartment on booking.com and paid with paypal credit ,on arrival contacted booking as there was rodent droppings in kitchen, mold ,unclean -broken doors -front door unsecure ,fixings loose and wiring exposed -even what looked to be a used condom in one bedroom .Booking did nothing so we got alternative accommodation and put in claim for not as described .paypal have decided   We've reviewed the transaction(s) and are refusing your claim(s). This decision was made because Buyer Protection only covers item(s) or services that weren't delivered or are significantly not-as-described.  how can they say its not significantly not as described ? can  i reopen the dispute -i paid with paypal credit can section 75 come in to this ? any help please -£430 spent on something that should not be listed -just scamming hard earned money off people ... View more

hello i booked my holiday flights using the paypal credit card ,i paid it fully mid may and now have been given a refund  which has left my card in the + but i want to remove that back in to my bank account ,how can i get the excess transferred  thanks ... View more

i have a transaction i did not reconize on my account so i -1st tried to contact seller on email paypal showed it was returned as mail box full -then looked on to the website and my account to see no orders on my account or in history ,so tried to email the 2 on the website both returned .feeling my have been unathorized i opened a case to which paypal decided it was not unauthorized ,and it surgests opening a not received item case . i tried but just get there is a case open -which there is not ,and have contacted to complain to paypal and get "We understand that this may be frustrating for you, but at this time we can only advise contacting the recipient to try to find a resolution." where do i go from here -i replied to the message on the 16/11/2017 and had no response from paypal the seller i can not contact -paypal are not helping i have had over £300 taken from me and no idea what or where the purchase is where do i go from here ?   ... View more

customer has bought a heavy item off ,ebay buy now and paid by paypal -in advert i put cash on collection i have sent them the details of where they are to collect but having a look around now worried about them collecting and then having the money recailmed .   is the any safe gaurd -like getting them to sign a recept of collection . should i refund and insist on cash  when collected ... View more