@Amazedbygrace Well paypal can't do anything about giving you a refund until they have received the money from your bank account first. Once its processed through to paypal then IF the merchant has issued a refund it will be returned to your bank account.
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@puffin6092 That would depend on the reason, is it pending in just your friends account, pending in both accounts or pending in just your account. Varies hugely dependent on the above.
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Well im obviously still £45 down regardless of whether i didnt untick the correct box on the auto payment system which ive now done. Ive asked for a refund which has been refused. AVG have had a total of £120 over a period of 3 years for a service that im not even using. Why wont Paypal help me resolve this problem and give me a refund?
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Would be worth, sending paypal a copy of the screen or whatever showing and proving the code not valid and open up a dispute thing. Good luck with actually trying to speak to someone. They try their hardest not to speak to their customers and the help system leaves a lot to be desired.
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We're sorry, but your transaction couldn't be completed using the selected card, Visa/Delta/Electron x-xxxx. This happened because it has been refused by the card issuer. ^^^ This is what it says when i try make a payment ,is yours similar ,it's driving me mad.
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