Hi I sold a pair of bikini bottoms but the buyer has challenged the colour - I described them as orange and she says they are pink. Ihave agreed to refund her but she is asking for return postage and threatening me with opening a case. I dont want negative feedback as I have a clean slate in that respect so I have agreed to refund her the return postage as it is minimal. So when I go to issue a refund in Paypal they wont let me add more money on to the refund. ie they will only let me refund the original price and postage and not any refund for the return postage. Can you advise me how I can do this please? Thank you
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