My daughter's student account was deactivated last week. It wasn't even an intentional deactivation, I was unchecking a few different boxed to restrict bank access, etc. There was no warning, such as "Are you sure you want to do this? You're getting ready to deactivate her card and plunge her into PayPal **bleep**." Anyway there are settings to reactivate the card and to allow her to use the card but they're greyed out on my end. When I call into PayPal (5 times now in the last 9 days) I get CS reps who seem to be able to fix it on their end, and an email is generated to my daughter telling her she can now use her card again. But she can't. Ever. The CS reps are always awesome. They always try several different options, and again it seems to work on their end. But not on ours. The current status is that they're aware of the issue, have escalated it to the technicians but have no sense of when it will be fixed (or if it's even being addressed at this time). The workaround I've been given is to cancel her card, open a new one and start fresh. But as she is stranded on the other side of the country in an RV with no mailing address, this isn't an option for us. It was suggested that I post this in the forums. To warn other parents not to deactivate their student's cards for one thing. But also because there may be suggestions or updates posted here regarding any progress in the resolution of this issue.
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