I read though all the seller protection stuff. It says I am not covered if what I ship wasn't the same as what I sold. That is certainly fair, but how does Paypal know? Obviously they can't check, and the buyer could have swapped the product after receipt anyhow. It seems to me that all a buyer has to do is claim the product is wrong and he has it for free, the seller is out of luck. Is that true, or am I misunderstanding something? A bit more focused second question... In my case, I have a new product in an opened box on eBay. A potential buyer says he will pay for it, but wants me to open the box and confirm it works before shipping. That is fair enough, but I listed it as unopened, but shipped it opened. If he then claimed (correctly) that I shipped an opened box (ignoring that he required me to open it first) I couldn't even say he was wrong. Would I lose that dispute?
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