They, had a number of give-aways and I have definatly seen people win things of significant value including myself. Though, I'm not so sure they fully understand what people actually want or what drives people to use their service. Hence, totally bizarre period of time between stuff and overall weird rewards sometimes. As far as the forums, sometimes they will directly reply sometimes but often it's via email. Not totally sure on there policy there. I do agree though some more transparency will make sense. In general there has been way less attention on the forums by PayPal which I think is super odd from a public relations standpoint.
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