PayPal Community

I understand what you are saying. You still cannot file a claim stating that you did not receive an item that you did in fact receive. I understand you arent happy with the time it took to receive it but was there anything stating how long it would take for your order to arrive?   If the items description claims it would take 2 weeks and instead it took 46 days then maybe you could claim that it was not as described. If this is the case, i would call Paypal directly and ask if there is anything you can do about it.   Is there any way you can check the tracking and see when the package was actually shipped? It would not be the sellers fault If it was sent out in a reasonable amount of time but was lost somewhere along the way.   You got what you bought so I don't think getting your money back is entirely fair. But if it was the sellers fault it took so long then maybe you can request a future discount or a portion of the cost to be refunded.   Did you leave appropriate feedback at the venue you made the purchase? ... View more

No one knows how to convince Paypal to show the city i'm actually in? ... View more

I've noticed that funds are only held for items that i sell on ebay. Any sales that i make anywhere else clear instantly like expected.   I contacted paypal about this on several occassions and i've always been informed that i need to send them proof of delivery for each and every item that my funds are held for. Even then i always have to wait the full 21+ days after delivery to get my money.   Seriously consider selling somewhere other than ebay. I'm not saying to stay away from the bay but maybe more sales in other places will help keep your money flowing smoother. ... View more

You received the item. You can't file a claim stating that you did not receive it since you admit that you have. Unless its "damaged" or "not as described" than i don't see any reason why you should get your money back. ... View more

  @PayPal_Andy wrote: The whole-cancel-your-bank account, get-a-new-one (or credit card) is certainly one option.  The other would be to give our customer service a call so we can fix the problem. 🙂  The whole-cancel-your-bank account, get-a-new-one (or credit card) is certainly NOT an option. I have called paypal about this issue, more than once in fact. The first time i was told i had to delete the paypal account that my bank information was attached to. I can't do that because i don't have another paypal account, my bank account is not attached to any paypal account.The second time i was told that i must be entering the information incorrectly. That is not the case either, i can see making a typo once or twice but not for a year and half. I dread calling PayPal for anything. Every time i've ever called it has been a test of my patience. ... View more

So I'm supposed to get a new bank account and change all of my bills to a new account. The bank account that I've had for the last 15 years hasn't done anything wrong so why should it be punished because paypal wont let me link an account that is NOT linked to any paypal account. Seriously, paypal has goofed so I'm supposed to fix it? ... View more

Why do i need a new bank account number?   ... View more

I'm having the same issue. I keep getting that exact message from paypal and i've tried several different times. This isnt the first time I had an issue that isn't easily resolved. Every post I make I complain about how I haven't been able to relink my bank account after a year and half and this one is no exception lol   I should add that this is a newly created email address that i would like to have added. Maybe it has nothing to do with an email address that was there previously. ... View more

It took me to the page but i keep getting a different problem. I want to add an email address, the one i actually want to use now. Every time i click add address it takes me to a page that says: Sorry — your last action could not be completed Grrrrrrrrrrrrrrrrrrrrrrrrrrr ... View more