I made a dispute over products I was not happy with, a weightloss Company I found through Facebook. I even had screen shots of our WhatsApp Chat where the seller would give me a FULL REFUND if I used the product for 7 days and found no results - which I did not. The seller, located in China, required me to return the products before giving me a full refund. I sent the goods only to find that the package made it the province and nothing else happened. I asked for my money back and the seller said to contact their customer service department without any link to it. I complained to PayPal that this ethic is worthy of a return of my money but was declined. So now PayPal are declining me my money back when I was clearly not satisfied and told in writing I could have a full refund... almost £700! PayPal are certainly NOT for the consumer and open to help scammers. Truly upset that it is also IMPOSSIBLE to complain to PayPal directly as clearly I deserve my refund. I even presented proof, yet was declined.
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