PayPal Community

Day 6? It's been going for months! 😂    The only thing that worked for me was to delete the text in the Note to Seller section. Nothing else worked & the only thing customer support advised me to do is reload my page and clear my cache - not useful.    Maybe try that out, otherwise I kept getting mixed messages. Some said they know about the issue & are trying to fix it, others said it's not an issue at all and I should check my internet and stuff like that. So idk.  ... View more

Someone else said it worked after deleting all the text from Seller's Note. Maybe try that? ... View more

GUYS I FIXED IT! At least in my case it worked!  I found someone on reddit saying recently PayPal added the words: service/services/goods to flagged words. So if you have one of these words in your invoice (even in the Note to Seller category) try to delete it and try again.    I personally had in the Note to Seller category a little text saying "this invoice is for digital goods and/or services only", I've had it in every single invoice for the past 4 years and it suddenly stopped working? As soon as I deleted the text it worked again.    Hope it helps!  ... View more

GUYS I FIXED IT! At least in my case it worked!  I found someone on reddit saying recently PayPal added the words: service/services/goods to flagged words. So if you have one of these words in your invoice (even in the Note to Seller category) try to delete it and try again.    I personally had in the Note to Seller category a little text saying "this invoice is for digital goods and/or services only", I've had it in every single invoice for the past 4 years and it suddenly stopped working? As soon as I deleted the text it worked again.    Hope it helps!  ... View more

Thanks for responding, however I've sent multiple invoices similar to this one in the past, don't think I'm using any flagged words. Also, I've seen many people complaining about getting the same error.    Customer Support literally never responds.  ... View more

Still unable to create invoices as a Business account. Still receiving the "Sorry, we couldn't update your invoice. Please contact our customer service team for any queries" message. Does anyone still have this problem? And has anyone reached customer support successfully? Any updates? It's been two weeks already! ... View more

Saw someone comment on another thread 3 days ago saying they called customer support and they told her the issue is estimated to be resolved around mid March. Not sure if we can trust this since I've seen other similar comments saying they got a 24h estimate, but it's the only update I have. Hopefully they'll fix it sooner, not being able to send invoices as a business is unacceptable!  ... View more

Does anyone have any updates on this issue? It's still happening to me. 😕 ... View more

Still happening to me! I'm really glad I found your initial comment since I thought I was going crazy trying to send invoices and getting the same message. I couldn't reach customer support though so I have no updates. ... View more