Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum is not available for new posts or responses; previous posts remain available to review. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Feb-14-2023
Country: United Kingdom
Type: Personal
IAmEllie
IAmEllie Contributor
Contributor
3
Posts
0
Kudos
0
Solutions
Ice Breaker
The Return
Active
View all
Latest Contributions by IAmEllie
  • Topics IAmEllie has Participated In
  • Latest Contributions by IAmEllie

Re: I can’t add funds to my account - ‘we’re sorry...

by IAmEllie Contributor in Transactions Archives
‎Feb-16-2023 12:41 AM
‎Feb-16-2023 12:41 AM
My bank account was always connected (I can withdraw funds to my bank account no problem), but it seems to be promoting me to connect my bank account now. however, when I go to do so, select my bank and go on to my banking app to confirm, it then tells me my bank account is already connected! So it’s being totally contradictory! My direct debit mandate is connected, but has recently started failing every month and I’m getting charged! But when I go to reconnect it it’s telling me it’s already connected. ... View more

My automatic direct debit payments won’t work

by IAmEllie Contributor in Transactions Archives
‎Feb-14-2023 04:20 PM
‎Feb-14-2023 04:20 PM
My automatic direct debit payments for PayPal won’t work, and keep failing every month. I then have to do it manually. When I go to connect/select my bank account (Natwest) again, it’s not on the list so I go to add it again. But when I go to my bank to verify it, it then says a Natwest bank account is already connected. Help?! ... View more
Labels:
  • Labels:
  • Recurring Payments
  • Sending Money

I can’t add funds to my account - ‘we’re sorry, we...

by IAmEllie Contributor in Transactions Archives
‎Feb-14-2023 04:15 PM
‎Feb-14-2023 04:15 PM
I can’t seem to add funds to my account balance - it just says ‘we’re sorry, we can’t complete this for you at the moment’. It has been like this for months whenever I try to do this, what can I do? ... View more
Labels:
  • Labels:
  • Add or withdraw money
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!