I don't see anywhere I/we would had violated the PayPal's Acceptable Use policy. All that was done was opening the account, and sending funds to/from different accounts, all of which are my own or of people I am related to. In other words the account hasn't been used for business whatsoever so far. I don't see why testing transactions would be seen as a violation since you have to learn how to use a platform before you can trust it. That's literally the first thing any sensible person does to make sure the platform is sending the funds. And just as well we did else you'd had stolen more than the test funds we used. How can PayPal suddenly decide to close an account permanently if the service hasn't even been used yet and there's proof of illegality? PayPal hasn't even let any money be transferred and all funds are ours. PayPal is a payment gateway, not a loan shark. And the idea of charging a poor person or start-up $2,500 for making test transactions is absolutely disgusting if it's the case, and outright criminal. Also it states a right of withdrawal but the account was banned within 14 days with no means to return the funds. According to most on TrustPilot, PayPal business is a scam and has terrible reviews and doesn't even ban those who DO violate the policy: https://uk.trustpilot.com/review/www.paypal.co.uk Which makes me wonder why so many are forced to use it by web platforms. So yes I want my funds back and to take my business elsewhere.
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PayPal has stolen our money for absolutely no reason.
PayPal claims we have done fraud and owe them money. We waited 180 days as they said they'd return our money and they didn't.
All the transactions on our account were between only members of the company and developers so far, we haven't even transacted with the public at all.
How on earth do you commit fraud on yourself? And how is someone suddenly fraudulent opening an account and making a couple of transactions ever?
We know this is completely random as ironically no other account is affected e.g. my personal account for example.
Yet all we get back is pretty much automated messages saying the decision is final. As there is no contract breach, this is not at all legal and is theft.
We can only imagine this is discriminatory as being a LGBTQ-owned holding since no one else we know seems to have this problem.
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