Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum is not available for new posts or responses; previous posts remain available to review. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Oct-20-2022
Country: United Kingdom
Type: Business
AHL_T
AHL_T Contributor
Contributor
2
Posts
0
Kudos
0
Solutions
Ice Breaker
The Return
Active
View all
Latest Contributions by AHL_T
  • Topics AHL_T has Participated In
  • Latest Contributions by AHL_T

Re: PayPal decided to "permanently" close our busi...

by AHL_T Contributor in Security and Fraud Archives
‎Nov-05-2022 05:29 AM
‎Nov-05-2022 05:29 AM
I don't see anywhere I/we would had violated the PayPal's Acceptable Use policy. All that was done was opening the account, and sending funds to/from different accounts, all of which are my own or of people I am related to. In other words the account hasn't been used for business whatsoever so far.   I don't see why testing transactions would be seen as a violation since you have to learn how to use a platform before you can trust it. That's literally the first thing any sensible person does to make sure the platform is sending the funds. And just as well we did else you'd had stolen more than the test funds we used.   How can PayPal suddenly decide to close an account permanently if the service hasn't even been used yet and there's proof of illegality? PayPal hasn't even let any money be transferred and all funds are ours. PayPal is a payment gateway, not a loan shark. And the idea of charging a poor person or start-up $2,500 for making test transactions is absolutely disgusting if it's the case, and outright criminal.   Also it states a right of withdrawal but the account was banned within 14 days with no means to return the funds. According to most on TrustPilot, PayPal business is a scam and has terrible reviews and doesn't even ban those who DO violate the policy: https://uk.trustpilot.com/review/www.paypal.co.uk Which makes me wonder why so many are forced to use it by web platforms. So yes I want my funds back and to take my business elsewhere. ... View more

PayPal decided to "permanently" close our business...

by AHL_T Contributor in Security and Fraud Archives
‎Oct-20-2022 09:27 PM
‎Oct-20-2022 09:27 PM
PayPal has stolen our money for absolutely no reason. PayPal claims we have done fraud and owe them money. We waited 180 days as they said they'd return our money and they didn't.   All the transactions on our account were between only members of the company and developers so far, we haven't even transacted with the public at all. How on earth do you commit fraud on yourself? And how is someone suddenly fraudulent opening an account and making a couple of transactions ever?   We know this is completely random as ironically no other account is affected e.g. my personal account for example. Yet all we get back is pretty much automated messages saying the decision is final. As there is no contract breach, this is not at all legal and is theft.   We can only imagine this is discriminatory as being a LGBTQ-owned holding since no one else we know seems to have this problem. ... View more
Labels:
  • Labels:
  • Limitations
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!