Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum is not available for new posts or responses; previous posts remain available to review. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Sep-22-2021
Country: Malaysia
Type: Personal
Desmond_Tan
Desmond_Tan Contributor
Contributor
4
Posts
0
Kudos
0
Solutions
Giving
Ice Breaker
The Return
Active
View all
Latest Contributions by Desmond_Tan
  • Topics Desmond_Tan has Participated In
  • Latest Contributions by Desmond_Tan

Re: Can't use PayPal balance to make purchase onli...

by Desmond_Tan Contributor in My Money Archives
‎Sep-26-2021 11:19 PM
‎Sep-26-2021 11:19 PM
Hello? I'm still waiting on a reply to this? Is this only my problem or is there something else I'm missing here?  Please advise ASAP. ... View more

Re: Can't use PayPal balance to make purchase onli...

by Desmond_Tan Contributor in My Money Archives
‎Sep-24-2021 06:28 AM
‎Sep-24-2021 06:28 AM
Hi. Thank for the link to the guide, however, I don't seem to be able to do what the guide indicates.  On the FAQ, it reads that on the Wallet page, "Click the three dots icon next to the currency.", however, the only currency which has the three dots is MYR. I have also tried setting MYR as my primary currency but to no avail. Am I missing something? Please advice. Thank you.  ... View more

Re: Can't use PayPal balance to make purchase onli...

by Desmond_Tan Contributor in My Money Archives
‎Sep-23-2021 07:24 AM
‎Sep-23-2021 07:24 AM
Ah I see. Thanks for the clarification.   If that is the case, is there any way I can convert the balance I have in MYR to actual $ to be able to make purchase that requires $, or is there no way to do something like that, and the only way to use up the balance I have is to either transfer it to a linked card/bank or use them somewhere where MYR is accepted as the currency?  ... View more

Can't use PayPal balance to make purchase online.

by Desmond_Tan Contributor in My Money Archives
‎Sep-22-2021 06:18 AM
‎Sep-22-2021 06:18 AM
So, As seen above, I have some money left in my account. But PayPal doesn't seem to allow me to use them in any online purchases I want to make.   When I checkout, and select PayPal as the payment method, PayPal will not allow me to use my PayPal balance and insist on asking me to link a card/bank account. Can I know what is wrong and how do I solve this?  No, I have not linked my account to any cards of banks. It WAS linked previously but I unlinked it in an attempt to test if that was the issue. And yes, I have set my preferred way to pay of online purchases to my PayPal balance.   Thank you in advance. ... View more
Labels:
  • Labels:
  • PayPal Balance
  • Sending Money
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!