Dear Community Please Help Me,
Here are the complete details how I got into trouble in their sequential order:
Several years back, when still there were no office in EU, I registered an account with two email addresses: a non gmail one for receiving payments plus a gmail one for information, logging in, security and recovery purposes following their guidelines, recommendations and requirements.
A few years later, they established an EU-based office in Luxembourg and I, as per their instructions, changed my email addresses in the following manner: I deleted my gmail address, I registered a new gmail address and made it to be my primary email address - this is my current primary address which has been working just fine - Contrary to what they have advised me they themselves started using it for all purposes including receiving the payment notifications - everything was fine until one day I reached the payment minimum and requested payment from a certain site - I was surprised to receive the payment notification - I have been clicking links for almost 5 years to get $10 - I thought that the guy has cheated me - I reported this case to PayPal support but they did not answer me.
Anyhow, couple of years later I had to receive a $5 payment from a guy from whom I have already received one $5 payment - but the notification came to the gmail address - and the second time I received it in my non-gmail account - the one which used to be primary at the time of registering my account - again PayPal support did nothing.
And now this is happening again for the third consecutive time only the amount of money is $100.
To cut it short: To my knowledge the PayPal software recognizes all 3 my email addresses - the problem is that the non-gmail address is linked to the old gmail address which I deleted so as to register ny current primary address.
Every time I try to log in via the non-gmail address it returns that it has sent a code to the old gmail which is non-existent.
The problem is that I have a phone number linked to my current primary gmail address - and whenever I want to log in it it sends a code to it and everything works fine.
But when I try to log in via the non-gmail address the software automatically sends a code to the old, already deleted gmail account.
The cherry to top this all absurd is the fact that the guys from the PayPal support refuse to understand all this and come up with an adequate way and approach to remedy the situation????
Does anybody know some trick to go about all this?
Thank you very much.
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