Hello, I have just recently sold my first item on Depop about two and a half weeks ago, and have been selling items since. My money is still on hold after I have provided all the information that I can such as shipping details and tracking numbers for every delivery, with safe delivery to my customers. I read somewhere that my customers need to update that they have received their packages, in order for money to not be on hold. Is that right? Do I need to contact those people? If there's any other information that can help me, that would be great. Thank you 🙂
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