@khazaimaedeh “I would like to send the bed back because this company, Fun Möbel, sold me a used bed, in which the bed spring makes noises all the time, has the bed in four places (pictures in the appendix) and the topper is completely uncovered and used . I tried to reach her since July 20, either I get an answer very late or you are supposed to be on vacation. When I reached it, they offered me the offer that I should take this bed with 100 € or 10% discount. Wherever I decided to give the bed 100%, I get this message: “When the bed has arrived with us, it will be in the Received goods control, and if the bed considers considerable signs of wear, we will invoice you. " I think something like that, because the bed was not in good condition from the start or had signs of wear from the start, and I would like to complain about the bed. All photos with the date are that the bed was truly harm and stained when I received it. Two days later after being accepted, I sent an email to this company to put it on. As I mentioned above, I complain about the bed due to existing signs of wear that do not come from me. The bed is not in the new condition. Exactly for this reason, the bed and the topper should go back. I do not accept an invoice because neither bed nor topper was in use.” Open a PayPal dispute for “significantly not as described” if you have not already done so at the Resolution Center and explain you want to return bed and topper for a full refund because the bed was advertised as new but arrived looking used, with stains, etc. as shown in attached photos. I think the seller expects the bed, while it has these issues, doesn’t have additional significant wear beyond what you described was present upon receipt, still in it’s original packaging. And be sure to escalate to a PayPal claim within 20 days of opening dispute for PayPal to review/decide case. Öffnen Sie einen PayPal -Streit für „signifikant nicht wie beschrieben“, wenn Sie dies noch nicht im Auflösungszentrum getan haben, und erklären Sie, dass Sie das Bett und Topper für eine vollständige Rückerstattung zurückgeben möchten, da das Bett als neu aussieht, aber mit Flecken verwendet wurde. usw. wie auf beigefügten Fotos gezeigt. Ich denke, der Verkäufer erwartet das Bett, obwohl es diese Probleme hat, hat jedoch keinen zusätzlichen signifikanten Verschleiß, über das Sie beschrieben sind, dass Sie nach Erhalt vorhanden waren und immer noch in der ursprünglichen Verpackung vorhanden sind. Und eskalieren Sie unbedingt einen PayPal -Anspruch innerhalb von 20 Tagen nach Eröffnungsstreit gegen PayPal, um den Fall zu überprüfen/zu entscheiden.
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