I'm gonna try to update weekly my case, because I see a lot of people here with a similar problem but then they just disappear and you never know if they got their money back. After losing my calling privileges I was finally able to contact PayPal via chat and I was informed that there was no trace, even though I was told 3 weeks ago the trace was initiated and then it was confirmed that a trace was in progress 2 times. I send via chat a confirmation the other party gave me with prove that the transfer was returned. I was told that a trace would be initiated, this time correctly and to wait 6 working days if I don't receive news to contact PayPal again.
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