Hello @AL2326, is the payment was made before you sent the item? Have you received any email from PayPal or see it on you activity page that a payment was sent? Once payment is made and completed it cant be cancel anymore. Please refer to this link to check Payment status. https://www.paypal.com/uk/smarthelp/article/how-do-i-check-the-status-of-a-paypal-payment-faq1081?app=searchAutoComplete
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