I had several chats with an agent and was advised to file a federal form, which I did. I supplied via the dispute as an attachment. If you look at my conversation below, I did everything I was asked to do. I was advised today from PayPal that my claim was denied and in favor of the seller because I did not respond. I responded SEVERAL times. However, this is the most difficult thing in the world to do because you can't find anything on the sight and you can't communicate directly with PayPal. This is absolutely disgusting. I bought and paid for a six piece patio set, received a $2 worth of beads and PayPal found in favor of the seller? I simply can not believer that this would happen. Here is the conversation. PAYPAL CHAT: Jessie11:36 AM I am sorry for the trouble. I am sending you an email with directions to go to www.ic3.gov and fill out a report. Once we receive this report we can close the case in your favor with a full refund. Patti VonBargen12:30 PM I have gone to the www.ic3gov page. I do not know what to put in the Recipient bank information. You are now connected to Jessie Jessie12:45 PM Just put N/A for anything do not have have. I then attached the form to my dispute and never heard back until I was denied today. Date added April 20, 2020 Your notes Here is a copy of the complaint filed. File PayPal IC3 Complaint Referral Form.pdf Any ideas what to do next?? This is exactly why scams are effective. They got my money and I got nothing - including support from PayPal.
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