PayPal Community

Still interested in class action.. Refund is in my account. I want compensation for the stress caused by their staff.. I feel that its shocking that we are called liars.. 100s of people can't all be lying.! ... View more

update: Today i got a refund.   1) I requested return postage from Paypal.. (15 items can be returned per year upto 15£ per item)   2) Sent item back by recorded post *13.50£uk*   3) Gave PayPal tracking number and put clearly on label that this is a returned item and must be signed by Zest Ads only. Supplied photo of package with label and receipt for postage with tracking number.   POST OFFICE: THIS MUST BE SIGNED BY A ZESTADS LIMITED REPRESENTATIVE ONLY OR MARKED AS FAILED DELIVERY ON TRACKER"   CUSTOMS: THIS PACKAGE IS A NOT AS DESCRIBED ITEM THAT PAYPAL HAS ASKED ME TO RETURN TO ADDRESS EXACTLY AS ABOVE.  ORIGINAL PACKAGING INSIDE INCLUDING ORIGINAL CUSTOMS LABEL   4) Item was delivered back to Zest Ads, well kind of not. "Delivery incomplete (recipient not available – mail item will be despatched to post office for collection)".. Item will most likely be returned to me as it will not be collected.   5)PayPal refunded today. As I have followed their instructions.    I hope you all get your money back. But this is worth a try.       MAR242020 ZestAds LimitedRefund Loading transaction details forZestAds LimitedRefund + $75.92 USD   ... View more

I have 2 recording of calls with customer service. If anyone needs for legal cases please let me know ... View more

Did you get an address in Hong Kong, 50 Gloucester Road. This is the Malaysian consolute ... View more

@VickyC810 some people are out 100's... We need to get a class action law case going sooner rather than later!   But i think it will not happen as only about 4 people so far.. The cost would outweigh what we could get back!   ... View more

@etfarms Does it matter what firm.. You got a refund so doesn't really affect you! ... View more

@etfarms how? We have gone to financial ombudsman, executive office and a claim.. And they are saying we have to return item back to a fake address.   What did you do to get a refund!  Can you put up any emails / evidence you used! ... View more

@Kdepriest Let me know what is happening as I've located some of the zestads people on linkedin..    Seems 3 people are talking about laywers, but nobody has come back with a difinate answer yet. Do people think we have a class law case or not!     ... View more

I have voice recordings of customer service telling me that they will pay £15 uk postage costs, but i won't get a refund until i return my item and its delivered or an attempted delivery is made! These recordings will be made available via onedrive if anone needs!   I addressed to "ADDRESSEE ONLY ... "Anyone From" Zestads Limited at the address ScamPal have given me.   Only problem is trying to find a courier that allowed the shipment of items with Batteries in them!   I also put a covering letter in the envelope for Customs, stating that the package is in the original packaging and that I will not be legally liable for any custom costs if there is any at receiving end. ... View more