Hi all, I just received my refund finally from PayPal. I used the message centre to get them to add more information to my original case (which found in the seller’s favour). I provided evidence of the dimensions of the products ordered and what was received along with links to this thread and some simulate complaints I found on Facebook. Eventually I was successful with the dispute - keep trying. Some good news - the site is finally gone!!
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I have finally convinced Paypal to close my case in my favour. I provided dimensions of the crow lamp and dimensions of the toothbrushes I received. I also included a link to this (currently 39 page) thread and requested that they cease business with this clearly criminal supplier! Keep trying, provide as much information as you can and best of luck!
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Exact same issue and getting nowhere with the seller and paypal have closed my case... This one is for EUR31 however I made another purchase on the same day for ELEGANET and its the same bait and switch scam and that one was EUR60. Feel like a complete idiot and PayPal are not helping. PayPal buyer protections seems more like Scam Seller Protection! 😞
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Same here - I ordered 3 floor lamps and received 1 crappy USB light and 1 pack of toothbrushes????? I cannot believe that your guys have not had your refund honoured by PayPal - I expect my dispute will continue for a while. So frustrating.
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